A friend recently told me that she was very frustrated. She'd been unsuccessful with setting up her new iPod Touch to get email from her Comcast account. She tried to set it up. It didn't work. She went to the Apple store. The Genius couldn't get it to work. She called Comcast. Their tech support couldn't get it to work. And so on. All told, she spent about 4 hours trying to get it to work and failed. I like a challenge, so I told her that I would take a look into it. I came up with 3 working solutions.
The first is to setup the Touch's mail app to receive email. This solution is detailed below. The second it to use the new Comcast micro browser portal. Any device that has a WAP 2.0 browser and a link to the world wide web can navigate to this new portal which can be found at http://m.comcast.net. The third is to forward Comcast's email to another email service, like Gmail, which the Touch is pre-configured to receive. Comcast allows you to permanently forward email for any of its email accounts.
Here are the setting to set up Comcast email in the iPod Touch email application.
Select Settings, Mail, Add Account, Other as in Figure 1.
Figure 1
Select POP as the mail server. Put your information in as shown in Figure 2. Make sure that you type in your correct password. If you are not absolutely certain of your password, you can reset it on http://www.comcast.net. Once your settings are in, click on Save at the top of the display. The email app will try to verify your settings and we return to the setting screen. This may take a while so be patient.
Figure 2
Now you will need to configure the Advanced settings. Select Mail from the Settings menu. Select the Comcast account under the Accounts section. Select the Advanced option toward the bottom of the screen as shown in Figure 3.
Figure 3
Configure your setting as shown in Figure 4. Make sure that you change the outgoing Server Port to 465. Save these settings. Go back to home and launch the mail app. It may take a while for mail to download and setup on your Touch. This will be dependent on the amount of email that you have stored on the Comcast server. Now you can consider it fixed.
Figure 4
Please post a comment if this has been helpful to you.
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