iPod Touch Email Settings for Comcast

A friend recently told me that she was very frustrated.  She'd been unsuccessful with setting up her new iPod Touch to get email from her Comcast account.  She tried to set it up. It didn't work.  She went to the Apple store.  The Genius couldn't get it to work.  She called Comcast.  Their tech support couldn't get it to work.  And so on.  All told, she spent about 4 hours trying to get it to work and failed.  I like a challenge, so I told her that I would take a look into it.  I came up with 3 working solutions.   

The first is to setup the Touch's mail app to receive email. This solution is detailed below.  The second it to use the new Comcast  micro browser portal.  Any device that has a WAP 2.0 browser and a link to the world wide web can navigate to this new portal which can be found at http://m.comcast.net.  The third is to forward Comcast's email to another email service, like Gmail, which the Touch is pre-configured to receive.  Comcast allows you to permanently forward email for any of its email accounts.

Here are the setting to set up Comcast email in the iPod Touch email application.

Select Settings, Mail, Add Account, Other as in Figure 1.

Figure 1

Select POP as the mail server.  Put your information in as shown in Figure 2.  Make sure that you type in your correct password.  If you are not absolutely certain of your password, you can reset it on http://www.comcast.net.  Once your settings are in, click on Save at the top of the display.  The email app will try to verify your settings and we return to the setting screen.  This may take a while so be patient.

Figure 2

Now you will need to configure the Advanced settings.  Select Mail from the Settings menu. Select the Comcast account under the Accounts section.  Select the Advanced option toward the bottom of the screen as shown in Figure 3.

Figure 3

Configure your setting as shown in Figure 4.  Make sure that you change the outgoing Server Port to 465.  Save these settings.  Go back to home and launch the mail app.  It may take a while for mail to download and setup on your Touch.  This will be dependent on the amount of email that you have stored on the Comcast server.  Now you can consider it fixed.

Figure 4

Please post a comment if this has been helpful to you.

Contact Info: info@consideritfixed.com

Computer repair in West Hartford, Computer repair in Avon, Computer repair in Simsbury, Computer repair in Farmington, Computer repair in Newington, Computer repair in Canton, Computer repair in Hartford, Computer repair in Bloomfield, Computer repair in Unionville, Computer repair in Wethsfield, Computer repair in Glastonbury

Comments

[john]

thank you very much...worked great

[ryan]

This was so helpful thans time 10 million

[joe hannan]

hello, thank you very much it was great and worked perfect

[Danielle Tamburilla]

This was a huge help. Thank You so much.

[pat]

WOW thank so much. you dont know how much this all helped

[ianw]

Marti,

Do this - delete the email profile on the Touch and start over. If you have any doubt about your username or password, check with Comcast at 1800COMCAST. Any inaccuracy in the setup or username or password will cause this to fail. You need 100% accuracy.

Best,

ianw

[marti]

Hi. Once I complete the outgoing settings I get a message that says "Cannot connect Using SSL. Do you wnat to try setting up the account without SSL?"

[nick]

this worked amazingly thanks a ton!

[Steve]

Thanks for the help! Followed your instructions, worked fine.
thanks!

[Bruce Gilman]

David
You are the only one with the right answers. I was about to give up when I found your site.
Thank you
Bruce

[BW]

Thank You!!!!

[ianw]

David,

Wait a bit and try again later. If you still get the same error message, delete the email profile on the Touch and start over. If you have any doubt about your username or password, check with Comcast at 1800COMCAST. Any inaccuracy in the setup or username or password will cause this to fail. You need 100% accuracy.

[David]

Followed your directions for my comcast e-mail account and my I touch and ended with comment that said "the connection to the server mail@comcast.net" failes
Help!

[ianw]

Noah,

Try this. Delete your current Touch email profile for Comcast and start a new one. Be very careful and follow the steps accurately - don't miss a single setting. If you are unsure of your user name or password, contact Comcast at 1800COMCAST to verify. Hopefully, that will fix your problem. Best, ianw

[noah]

it says cant connect to "smtp.comcast.net"

[noah]

I still can't send mail

[David Pieczynski]

You are the best. Thank you.
David

[THANK YOU!]

Ahh thanks! I thought I'd never get this to work. (:

[Robert Berglund]

Thank You (Times Three)!!!!

Very straight forward and work perfectly!!!!
You are a life saver.